Mediatechnics :: Support Ticket System
if(is_object($thisclient) && $thisclient->isValid()) {?>
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}else {?>
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}?>
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}elseif($msg) {?>
}elseif($warn) {?>
}?>
Please fill in the form below to open a new ticket.
Full Name:
getName())) { ?>
}else {?>
}?>
*
Email Address:
getEmail())) { ?>
}else {?>
}?>
*
Telephone:
*
Serial #:
*
Company Name:
*
Model (Code):
*
Date of Purchase:
*
** Note: If the information entered above is false or not verifiable, the ticket will be automatically closed.
Help Topic:
Select One
$services= db_query('SELECT topic_id,topic FROM '.TOPIC_TABLE.' WHERE isactive=1 ORDER BY topic'); while (list($topicId,$topic) = db_fetch_row($services)){ $selected = ($info['topicId']==$topicId)?'selected':''; ?>
}?>
General Inquiry
*
Subject:
*
Message:
if($errors['message']) {?>
}?>
if($cfg->allowPriorityChange() ) { $sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC'; if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
Priority:
$info['pri']=$info['pri']?$info['pri']:$cfg->getDefaultPriorityId(); //use system's default priority. while($row=db_fetch_array($priorities)){ ?>
}?>
} }?> allowOnlineAttachments() && !$cfg->allowAttachmentsOnlogin()) || ($cfg->allowAttachmentsOnlogin() && ($thisclient && $thisclient->isValid()))){ ?>
Attachment:
}?>
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